LiveChatAI

LiveChatAI is a Customer Support & CX tool that provides an AI chatbot for customer support. It instantly resolves 70% of queries, trains on your data, and deploys in minutes, offering 24/7 support in 95 languages.

Claim this tool

1View

At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Skill level

Non-technical

About

What is LiveChatAI?

LiveChatAI is an AI-powered customer support platform designed to transform customer service by instantly resolving up to 70% of support queries. Leveraging GPT-4o technology, it allows businesses to train an AI agent on their own knowledge base, including web pages, help-center articles, PDFs, and Notion pages, and deploy it in minutes. The platform features AI Actions for task automation, human handoff for complex issues, and multi-language support across 95 languages. LiveChatAI aims to reduce support volume, improve response times, and enhance customer satisfaction by providing accurate, context-aware answers and enabling the AI to perform tasks like booking meetings or processing payments.

Best used for

Ideal for businesses and customer support teams who need to automate routine customer queries, provide instant 24/7 support, and free up human agents for complex issues. Especially valuable for companies looking to scale customer service without sacrificing experience and integrate AI with existing platforms like Shopify or WordPress.

Common actions

automate customer support

resolve customer queries

train AI chatbot

integrate AI agent

personalize customer interactions

Capabilities

Key features

AI Actions automation
Train on custom data
Human handoff
95-language support
Customizable AI settings
70% query resolution
Live chat inbox

Target Audience

customer support managerssmall business ownerse-commerce businessessaas companies

Integrations

shopifywordpressslackwhatsappwixwebflowzendeskcalendly+ 3 more

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check livechatai.com for current pricing.

FAQs

How does LiveChatAI train its AI agent?

LiveChatAI trains its AI agent by scraping your website or help center pages, converting the content into a vector database, and creating a long-term memory for the chatbot. It processes various data sources like web pages, PDFs, Notion pages, and custom Q&As to provide accurate responses.

Can LiveChatAI perform tasks beyond just chatting?

Yes, LiveChatAI's AI Actions feature allows the agent to perform tasks beyond chatting. It can trigger webhooks, launch Zapier or Make flows, push data to CRMs, redirect visitors to personalized URLs, book meetings, process payments, and access live data, all without requiring code.

What is the typical resolution rate for customer queries using LiveChatAI?

LiveChatAI is designed to automatically resolve approximately 70% of incoming customer support queries. This allows support teams to focus on more complex issues that require human intervention, significantly reducing support volume and improving efficiency.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

Trending

Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI

Explore

Browse AI tools by category

Content & Design Productivity & Business Coding & Development AI Agents & Automation Research & Education Wellness & Lifestyle Career Development Marketing & Growth Data & Analytics Customer Support & CX Finance E-commerce