Monobot AI

Monobot AI is a Customer Support & CX tool that provides an AI platform for voice and chat agents. It allows businesses to build and manage AI assistants for calls, chat, and SMS with real-time analytics and integrations.

Claim this tool

60Views

At a glance

Pricing

Usage-based · Paid · Enterprise

Free tier

API

Yes

Skill level

Non-technical

About

What is Monobot AI?

Monobot AI is an AI-powered virtual agent platform designed to automate and simplify customer interactions across voice and chat channels. It enables businesses to build and customize AI agents for various use cases, including customer support, sales, HR automation, and IT helpdesks. The platform offers a comprehensive workspace to manage agents and conversations, along with real-time analytics and integrations with popular tools like Google Calendar and Telegram. Monobot AI supports over 20 languages and multiple voice options, making it versatile for global operations. It aims to reduce resolution times, handle high volumes of requests, and empower human agents with AI-assisted insights and suggestions.

Best used for

Ideal for small business owners and startup founders who need to automate routine customer calls, manage chat inquiries, and streamline internal HR processes. Especially valuable for businesses looking to reduce support costs and improve customer satisfaction with AI-powered virtual agents.

Common actions

automate customer service

manage customer interactions

generate leads

streamline HR tasks

analyze call data

Capabilities

Key features

AI agent builder
Voice and chat agents
Real-time analytics dashboard
Knowledge base integration
Automation flows
Third-party integrations
Call transfer capability

Target Audience

small business ownerstartup foundersales repproduct manager

Integrations

google-calendargoogle-mapsinstagramtelegram

Pricing & Plans

Usage-based · Paid · Enterprise · Starting at USD 200.00

$200 per month, $500 per month, $1000 per month, Custom (for companies with large call volumes)

FAQs

What is Monobot and what does it do?

Monobot is an AI-powered virtual agent platform designed to handle voice and chat interactions for customer service. It helps businesses automate tasks like scheduling, reservations, and product consultations, freeing up human agents for more complex issues.

How does Monobot's credit-based pricing work?

Monobot uses a credit-based pricing model where a monthly package balance covers metered items like chat replies, voice minutes, and SMS messages. Any usage beyond the package is billed as overage at the same per-unit rates for your plan.

What kind of integrations does Monobot offer?

Monobot integrates with various third-party platforms such as Google Calendar, Google Maps, Instagram, and Telegram. It also provides an open API, webhooks, and an SDK for custom integrations and extensions.

Can Monobot transfer calls to human agents?

Yes, Monobot is capable of transferring calls to phone numbers or call centers. This feature allows for seamless escalation of complex issues to human agents, with attached data for context.

Which languages and voice options does Monobot support?

Monobot supports over 20 languages, making it suitable for diverse customer bases. It also offers multiple voice options, allowing businesses to customize the AI agent's persona to match their brand.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

Trending

Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI Productivity & Business › HR & Recruiting Marketing & Growth › Sales Outreach Productivity & Business › Workflow Automation

Explore

Browse AI tools by category

Content & Design Productivity & Business Coding & Development AI Agents & Automation Research & Education Wellness & Lifestyle Career Development Marketing & Growth Data & Analytics Customer Support & CX Finance E-commerce