PrivateGPT ApS

PrivateGPT is a Customer Support & CX tool that provides a secure AI platform for businesses, similar to ChatGPT. It ensures full GDPR compliance and data privacy by operating within the company's own Microsoft Azure environment.

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At a glance

Pricing

Likely Not Free

Free tier

API

Yes

Skill level

Technical

About

What is PrivateGPT ApS?

PrivateGPT offers a secure and compliant AI platform for businesses, functioning much like ChatGPT but with enhanced data privacy and GDPR adherence. The platform operates within the client's own Microsoft Azure cloud environment, ensuring that all data remains within the organization and is never accessed by third parties. It supports multiple languages, including Danish, English, German, French, Spanish, Italian, and Dutch, making it suitable for international businesses. Key features include the ability to create custom AI assistants for various departments, integration with Microsoft 365 and SharePoint, and advanced tools like document upload, image analysis, and external search. PrivateGPT also provides robust access management through Microsoft Entra ID, continuous updates, and detailed analytics to measure ROI and user engagement.

Best used for

Ideal for businesses and enterprises who need to deploy AI solutions securely, maintain GDPR compliance, and customize AI assistants for various departmental needs. Especially valuable for organizations handling sensitive data or operating across multiple languages, seeking to automate tasks and improve efficiency.

Common actions

automate customer support

manage internal knowledge

process business data

ensure data privacy

Capabilities

Key features

Secure Azure AI platform
GDPR-compliant data handling
Custom AI assistants
Microsoft 365 integration
Multi-language support
Document upload
Image analysis

Target Audience

professionalcustomer support specialistbusiness owneroperations manager

Integrations

microsoft-azuremicrosoft-365sharepointmicrosoft-entra-id

Pricing & Plans

Likely Not Free

Not publicly disclosed. Check privategpt.dk for current pricing.

FAQs

Where is data stored and who owns it with PrivateGPT?

With PrivateGPT, all information is securely stored in your company's own Microsoft Azure cloud. You retain full control over your data, and it never leaves your organization, ensuring maximum data security and GDPR compliance.

What languages does PrivateGPT support?

PrivateGPT supports a wide range of languages, including Danish, English, German, French, Spanish, Italian, and Dutch, for both the user interface and AI functionalities. This allows for easy rollout across international teams and diverse language needs.

How does PrivateGPT handle access control and user roles?

PrivateGPT integrates directly with your company's Microsoft Entra ID (Azure AD) for flexible and secure access management. You can easily control who has access to what, assign roles, and ensure only authorized personnel access sensitive data or functions.

Can we create specialized AI assistants for different departments?

Yes, PrivateGPT allows you to create multiple AI assistants tailored to specific departments like HR, sales, or customer service. Each assistant can be configured with unique prompts, access to relevant document sources, and specialized tools.

How can we measure the value and impact of PrivateGPT in our organization?

PrivateGPT includes a built-in statistics module to track platform usage, chat numbers, unique users, and feedback. You can export data for analysis to measure effects like time savings, user satisfaction, and error reduction, helping to document ROI.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

Trending

Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI Research & Education › Knowledge Management AI Agents & Automation › RAG & Document AI

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