Quidget

Quidget is an AI Chatbot for Customer Support & Lead Capture that automates up to 80% of support tickets. It offers instant, accurate answers across live chat, email, and voice 24/7 without coding.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Skill level

Non-technical

About

What is Quidget?

Quidget is an AI-powered chatbot platform designed to enhance customer support and lead capture by automating responses to common inquiries. It allows businesses to launch an AI chatbot that learns from their website, FAQs, and uploaded resources, providing fast and accurate answers around the clock. The platform supports over 45 languages and integrates with various tools like WhatsApp, Slack, Telegram, Viber, Zendesk, and Freshdesk. Quidget is a no-code solution, making it easy for anyone to set up and manage, and it includes built-in reports to track performance. For complex questions, Quidget seamlessly hands off conversations to human agents with full chat history, ensuring customers always receive assistance.

Best used for

Ideal for businesses and customer support teams who need to automate repetitive inquiries, provide instant 24/7 support, and reduce ticket volume. Especially valuable for companies looking for a no-code solution that integrates with existing helpdesks and supports multiple languages.

Common actions

automate customer support

capture leads

reduce support tickets

provide 24/7 assistance

integrate with existing tools

Capabilities

Key features

Automate 80% support tickets
AI live chat
Email AI support
Voice AI agent
Human handoff
45+ languages
No-code setup

Target Audience

professionalsmall business ownercustomer support specialist

Integrations

zendeskfreshdeskslackwhatsapptelegramvibercalendly

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check quidget.ai for current pricing.

FAQs

Can I try Quidget before committing to a paid plan?

Yes, Quidget offers a free trial with basic features, allowing you to explore its capabilities and see how it works for your business. You can switch to a paid plan anytime for more advanced options.

Does Quidget require coding skills to set up?

No, Quidget is designed as a no-code solution. You can easily set it up by connecting your website, documents, or FAQs, and it will be ready to assist your customers without any technical expertise.

How does Quidget handle questions it cannot answer confidently?

If Quidget is not confident in an answer, it will not guess. Instead, it passes the conversation to your human support team with the full chat history, ensuring the customer receives a complete resolution without repeating themselves.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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