Snaps (Acquired By Quiq)

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Snaps (acquired by Quiq) is an AI Customer Support & CX tool that provides agentic AI for customer experience. It offers AI agents, AI assistants, and Voice AI to drive sales and improve customer satisfaction.

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At a glance

Pricing

Usage-based · Enterprise

Free tier

API

—

Skill level

Mixed

About

What is Snaps (acquired by Quiq)?

Snaps, now part of Quiq, offers an enterprise-ready AI platform designed to transform customer experiences. It provides agentic AI solutions including AI agents to resolve customer questions across various channels, AI assistants to coach human agents in real-time, and Voice AI for natural conversations at scale. The platform also features AI Services to extend agentic AI to any business workflow and AI Analysts to turn conversation data into instant insights. Quiq's Digital Contact Center manages all conversations from one workspace, while its AI Studio allows for deploying agents with enterprise-grade guardrails. It emphasizes real business impact, enabling brands to boost sales and drive customer loyalty through personalized customer experiences.

Best used for

Ideal for enterprises and small business owners who need to resolve customer questions automatically, coach human agents in real-time, and deliver natural voice conversations at scale. Especially valuable for businesses looking to transform customer service into a competitive advantage and drive sales.

Common actions

automate customer support

improve customer experience

enhance agent efficiency

drive sales

analyze customer conversations

Capabilities

Key features

AI agents
AI assistants
Voice AI
AI services
AI analysts
Digital contact center
AI Studio

Target Audience

startup foundersmall business ownersales repmarketer

Integrations

facebookinstagramwhatsappapple-messages-for-businessx

Pricing & Plans

Usage-based · Enterprise

Not publicly disclosed. Check snaps.io for current pricing.

FAQs

What is Quiq's pricing model?

Quiq uses a usage-based pricing model, meaning you pay for the conversations you actually use. This approach offers transparency and control, allowing you to forecast costs based on your conversation volume without hidden fees or complex outcome-based billing.

What kind of AI solutions does Quiq offer?

Quiq offers a comprehensive suite of agentic AI solutions, including AI agents for customer question resolution, AI assistants to support human agents, Voice AI for scalable natural conversations, AI Services for workflow extension, and AI Analysts for conversation data insights.

Does Quiq integrate with existing business systems?

Yes, Quiq is designed to fit into your existing ecosystem. It connects with your CX stack out of the box and can quickly build custom integrations to ensure seamless operation and provide the best experiences for your customers.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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Also listed in

This tool also appears in

E-commerce › Customer Retention Productivity & Business › Workflow Automation

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