Shypd.aiThe largest open index of AI toolsSolidroad is a Customer Support & CX tool that optimizes human and AI agents. It reviews 100% of customer interactions and generates custom AI-powered training for agents.
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About
Solidroad is an Automated Quality Management platform designed to optimize both human and AI agents, ensuring every customer interaction is better, faster, and more consistent. It enables CX teams to review 100% of interactions across various channels like phone, live chat, video, and email, providing a comprehensive overview at a glance. The platform generates custom training for agents using AI simulations that mimic real customer interactions. This integrated QA and training approach helps improve every conversation, whether handled by a human or AI, ultimately increasing customer satisfaction. Solidroad is built by CX experts, engineered for enterprises with SOC 2 and ISO 27001 certifications, and integrates seamlessly with existing CX tech stacks.
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Likely Not Free
Not publicly disclosed. Check solidroad.com for current pricing.
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