Verloop.Io

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Verloop.io is a Customer Support & CX tool that provides AI Voice Agents for automated phone calls and omnichannel customer conversations. It helps enterprises automate customer service operations and improve agent productivity.

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At a glance

Pricing

Likely Not Free

Free tier

API

Skill level

Technical

About

What is Verloop.io?

Verloop.io offers an Enterprise Agentic AI Suite designed to automate phone calls and omnichannel chats in over 80 languages. The platform features AI Agents for delightful chat and voice automation, a Co-pilot for Agents to speed up responses, and Sparks Auto QA to reduce quality assurance time by 50%. It helps businesses slash support costs by resolving up to 90% of repetitive queries and improve CSAT scores by delivering 24/7 personalized support. Verloop.io also boosts agent efficiency by 40% with LLM-powered real-time assistance, making it ideal for large-scale customer service operations across various industries.

Best used for

Ideal for enterprises and large businesses who need to automate customer service operations, improve customer satisfaction, and boost agent efficiency. Especially valuable for companies looking to scale their support across multiple languages and channels while reducing operational costs.

Common actions

automate customer service

enhance customer experience

improve agent productivity

reduce support costs

manage omnichannel communication

omnichannel integrationchat supportintegrationscustomer support automationai-powered agentbankingE-commercereal-time analyticsTelecomMultilingual support+ 3 more

Capabilities

Key features

Voice AI Agents
Omnichannel chat automation
Co-pilot for Agents
Sparks Auto QA
80+ languages support
LLM architecture

Target Audience

startup foundermarketersales repproduct manager

Integrations

Not yet documented

Pricing & Plans

Likely Not Free

Free Plan

FAQs

What types of AI agents does Verloop.io offer?

Verloop.io offers Voice AI Agents for automated phone calls and AI Agents for chat automation. These agents are designed to handle both inbound and outbound communications, providing human-like conversations across various channels and languages.

How does Verloop.io help reduce support costs?

Verloop.io helps reduce support costs by automating up to 90% of repetitive queries. This significantly optimizes operational expenses and maximizes annual savings, allowing human agents to focus on more complex issues.

What is the 'Co-pilot for Agents' feature?

The 'Co-pilot for Agents' is a Gen AI module that assists human agents in responding faster to customer inquiries. It provides real-time support powered by LLMs, which helps improve agent productivity and reduces training time.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

Trending

Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI Productivity & Business › Workflow Automation

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