Weya AI

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weya AI is a Customer Support & CX tool that automates customer calls for BFSI with AI voice agents. It handles debt collection, payment reminders, KYC, and insurance calls with multilingual support.

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At a glance

Pricing

Freemium · Usage-based · Enterprise

Free tier

Yes

API

—

Skill level

Technical

About

What is weya AI?

weya AI provides AI voice agents specifically designed for the Banking, Financial Services, and Insurance (BFSI) sector. It automates critical customer calls, including debt collection, payment reminders, KYC verification, and insurance inquiries, across various channels like phone calls, WhatsApp, and email. The platform features 24/7 availability, multilingual support in over 25 languages, and a unified memory layer to retain context across conversations. It aims to reduce drop-offs and drive higher conversions by enhancing customer interactions with human-like, low-latency AI agents. weya AI also offers automatic rescheduling, quick WhatsApp/SMS follow-ups, and CRM integrations for seamless workflow automation.

Best used for

Ideal for BFSI companies and lending institutions who need to automate high-volume customer operations, reduce late payments, and streamline application processes. Especially valuable for improving debt collection rates, managing payment reminders, and handling KYC and insurance calls efficiently.

Common actions

automate customer calls

manage debt collection

send payment reminders

conduct KYC verification

handle insurance inquiries

Capabilities

Key features

AI voice agents
Automate customer calls
Multilingual support
Omnichannel communication
Automatic rescheduling
CRM integrations
Unified memory layer

Target Audience

banking professionalsfinancial services professionalsinsurance professionalscustomer service managers

Integrations

hubspotwhatsappemail

Pricing & Plans

Freemium · Usage-based · Enterprise

Not publicly disclosed. Check weya.ai for current pricing.

FAQs

What types of calls can weya AI automate for BFSI?

weya AI can automate a wide range of calls for the BFSI sector, including debt collection, payment reminders, KYC verification, loan follow-ups, and insurance inquiries. It helps manage high-volume customer operations efficiently.

Does weya AI support multiple languages?

Yes, weya AI supports over 25 languages, including English (UK, USA, Canada), Hindi, Spanish, French, German, Arabic, Bengali, Gujarati, Punjabi, Malayalam, Marathi, Telugu, Kannada, Tamil, and many more, ensuring global reach and local trust.

What is the pricing model for weya AI?

weya AI offers a usage-based pricing model with a free tier that includes $10 free credits, 3 concurrent calls, and 1 workflow. Paid plans start at $0.12 per minute for AI Voice Agents and $0.062 per session for AI Chat Agents, with enterprise options available.

How does weya AI maintain context across conversations?

weya AI utilizes a sophisticated Unified Memory Layer that retains context across all interactions, whether they occur via phone calls, WhatsApp, or email. This ensures a smooth and consistent customer experience.

Can weya AI integrate with existing CRM systems?

Yes, weya AI is designed for seamless integration with various CRM systems, including HubSpot, WhatsApp, Email, and custom CRMs. This allows customer data to flow automatically from call initiation to closure, streamlining workflows.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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AI Agents & Automation › Chatbots & Conversational AI AI Agents & Automation › Voice Agents

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