Chatley AI

Chatley AI is a Customer Support & CX tool that automates customer calls, chats, and messages using AI agents. It qualifies leads, books appointments, and logs interactions directly into your CRM 24/7.

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At a glance

Pricing

Paid · Enterprise

Free tier

Yes

API

—

Skill level

Non-technical

About

What is Chatley AI?

Chatley AI is an AI agent platform designed to automate customer communication across calls, chats, and messages for businesses that cannot afford to miss an interaction. It handles inbound calls, follows up with leads, books appointments directly into scheduling systems like Google Calendar and Outlook, and automatically logs all activities into your CRM. The platform offers smart intent detection, voicemail messaging, and no-code workflows to trigger actions based on conversation outcomes, such as creating CRM records or scheduling callbacks. Chatley AI provides pre-built templates with custom personalities and business rules, and allows users to track call success rates, sentiment analysis, and conversion metrics in real-time. It is designed for enterprise-grade reliability and integrates seamlessly with existing business systems.

Best used for

Ideal for businesses who need to automate customer interactions, qualify leads efficiently, and book appointments without manual intervention. Especially valuable for industries like healthcare, real estate, and automotive that rely heavily on inbound calls and need 24/7 coverage to capture revenue and improve customer satisfaction.

Common actions

automate customer support

qualify leads

book appointments

manage call volume

integrate CRM

AI after-hours receptionistAI voice receptionistAI call answering

Capabilities

Key features

AI agents for calls
Automate chat/messaging
Lead qualification
Appointment booking
CRM integration
Real-time analytics
No-code workflows

Target Audience

startup founder

Integrations

google-calendaroutlookservicetitan

Pricing & Plans

Paid · Enterprise

💰 Pricing plans

FAQs

What makes Chatley AI different from a traditional answering service?

Unlike answering services that only take messages, Chatley AI qualifies leads, books appointments, escalates urgent requests, and logs everything into your CRM within the same conversation. This reduces manual follow-up and increases booked jobs, providing a more comprehensive solution.

Can Chatley AI integrate with my existing scheduling systems?

Yes, Chatley AI connects with popular scheduling systems like Google Calendar, Outlook, and ServiceTitan, as well as other CRM and field service platforms. It confirms availability and books appointments directly, eliminating back-and-forth communication.

How quickly can my business get started with Chatley AI?

Chatley AI handles the full setup process, including account configuration, call flow building, and integration with your existing systems. No technical knowledge is required, allowing you to get started quickly without disrupting current operations.

What kind of analytics and reporting does Chatley AI provide?

The platform offers a dashboard to track call volume, lead sources, appointments booked, and conversation outcomes. Every call is recorded and transcribed, providing clear performance metrics and insights to help you track results and optimize strategies.

What are the pricing tiers for Chatley AI?

Chatley AI offers several paid plans: Pro at $99/month, Elevate at $179/month, and Premium at $349/month, with annual billing discounts. An Enterprise plan is available for custom solutions with advanced needs and features like SIP Trunk Integration and compliance.

Trending

Subcategories trending in Customer Support & CX

AI Chatbots Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI Marketing & Growth › Lead Generation AI Agents & Automation › Scheduling & Task Agents AI Agents & Automation › Voice Agents

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