Conversly is a Customer Support & CX tool that provides AI-powered voice and video agents for customer success teams. It automates customer calls and video interactions 24/7, reducing support load and improving customer experience.
Conversly is an AI-powered customer success platform designed to provide powerful voice and video agents for customer support teams. It automates inbound customer calls and video interactions 24/7, handling queries related to order status, delivery updates, refunds, and more. The platform offers a voice support agent, a login agent for secure passwordless authentication, and a video agent that guides users through issues with screen sharing. Conversly aims to reduce support costs, provide always-on assistance, and integrate seamlessly with existing CRM and helpdesk tools. It supports human-like conversations and can be deployed quickly, often in under 10 minutes.
Best used for
Ideal for customer success teams who need to automate routine customer queries, provide instant 24/7 support, and reduce operational costs. Especially valuable for e-commerce and SaaS businesses looking to enhance post-order experiences, manage cart recovery, and improve customer onboarding through AI-powered voice and video interactions.
Common actions
automate customer support
handle customer calls
provide video guidance
streamline customer service
reduce support costs
natural language processingchatbotVirtual assistantsCustomer EngagementcustomizablecommunicationbusinessConversational AINLPCustomer Experience+ 1 more
Capabilities
Key features
Automated voice support
AI video agents
Passwordless login agent
24/7 customer assistance
CRM/helpdesk integration
Natural language conversations
Batch/scheduled calling
Target Audience
customer support managerssmall to medium businessese-commerce businessesit managers
Integrations
crmhelpdesk
Pricing & Plans
Usage-based · Freemium · Starting at USD 0.08
$0.08 /minute, $10 Free credits. Check conversly.ai for current pricing.
FAQs
How quickly can I deploy a Conversly AI agent?
You can get started and deploy a Conversly AI agent very quickly. The process involves signing up, adding your prompt, choosing an agent type (voice or video), testing, and then going live, typically in under 10 minutes depending on your specific workflow requirements.
What is included in Conversly's pricing plan?
Conversly offers a usage-based plan at $0.04 per minute for voice agents and $0.08 per minute for voice and video agents. It includes batch calling, in-depth analysis, scheduled calling, and support for up to 100 concurrent calls. New users also receive $10 in free credits upon signup.
Does Conversly integrate with existing business tools?
Yes, Conversly is designed to integrate with your existing CRM, helpdesk, and other SaaS tools. This allows the AI agents to pull context from your systems, log interactions, and automate workflows seamlessly with minimal setup required.
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