ICTBroadcast

ICTBroadcast is an AI-powered auto dialer and call center software that supports inbound and outbound campaigns. It offers multiple dialing modes including predictive, power, and preview, along with unified communications via voice, SMS, fax, and email.

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At a glance

Pricing

Likely Not Free

Free tier

API

Yes

Skill level

Technical

Product Hunt

About

What is ICTBroadcast?

ICTBroadcast is an AI-powered, white-label, multi-tenant auto dialer and advanced call center platform designed for modern call centers and service providers. It supports comprehensive inbound and outbound campaigns, offering various dialing modes such as predictive, progressive, power, preview, and manual. The platform unifies communications across voice, SMS, fax, and email, and integrates with CRM systems via REST APIs. Key features include multi-level user management, AI-powered blended call center functionality, live monitoring and reporting, and TCPA compliance with AMD and DNC support. ICTBroadcast also offers a Service Provider Edition for ITSPs to host auto dialer and call center services.

Best used for

Ideal for sales reps and small business owners who need to automate telemarketing campaigns, manage customer support inquiries, and integrate call center operations with CRM systems. Especially valuable for businesses looking to increase productivity and reach more leads through advanced dialing modes and unified communication channels.

Common actions

automate outbound calls

manage call center

integrate CRM

monitor campaigns

handle inbound calls

marketingSaaSartificial intelligence

Capabilities

Key features

AI-powered auto dialer
Predictive dialing
Unified communications
Multi-tenant platform
CRM integration
Live monitoring
TCPA compliance

Target Audience

sales repsmall business ownerstartup founder

Integrations

Not yet documented

Pricing & Plans

Likely Not Free

Not publicly disclosed. Check ictbroadcast.com for current pricing.

FAQs

What dialing modes does ICTBroadcast support?

ICTBroadcast supports a variety of advanced dialing modes including predictive, progressive, power, preview, and manual dialing. These modes are designed to optimize outbound campaigns and improve agent productivity by connecting them with live leads efficiently.

Can ICTBroadcast integrate with existing CRM systems?

Yes, ICTBroadcast uses REST-based APIs to ensure seamless communication and automation with third-party applications, including CRM systems. This allows businesses to automate processes, improve customer care, and develop stronger relationships with customers.

Does ICTBroadcast offer features for TCPA compliance?

ICTBroadcast includes built-in support for TCPA compliance, featuring Answering Machine Detection (AMD) to handle calls with answering machines and DNC (Do Not Call) contact lists. Users can add numbers to the DNC list to prevent the system from dialing them during campaigns.

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Also listed in

This tool also appears in

Marketing & Growth › Sales Outreach AI Agents & Automation › Voice Agents Productivity & Business › Workflow Automation

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