Klariqo

Klariqo is a Customer Support & CX tool that provides AI voice agents for call centers and BPOs. It pre-qualifies outbound leads and warm-transfers them to human closers, integrating with existing SIP dialers like VICIdial.

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At a glance

Pricing

Usage-based · Paid

Free tier

Yes

API

Skill level

Technical

About

What is Klariqo?

Klariqo offers AI voice agents specifically designed for call centers and BPOs to streamline outbound lead qualification. The AI agents integrate directly with existing SIP dialers such as VICIdial, Trackdrive, or any custom PBX, acting as a pre-qualification layer. They filter out voicemails, wrong numbers, and unqualified leads, ensuring that human closers only receive warm transfers. Key features include sub-0.5s response time, 4-second voicemail detection, and automatic DNC compliance. Klariqo also provides real-time call transcripts and recordings, with intent, sentiment, and outcome auto-extracted and pushed to your CRM. The system is built with robust guardrails to prevent AI hallucination and ensures honest communication with prospects, even when asked if it's a robot.

Best used for

Ideal for BPOs and call centers who need to pre-qualify outbound leads, filter out unproductive calls, and ensure human closers receive only warm transfers. Especially valuable for optimizing sales campaigns across verticals like SSDI, ACA, and Final Expense by reducing agent burnout and improving ROI.

Common actions

automate lead qualification

handle outbound calls

reduce call center costs

warm transfer leads

manage call compliance

Customer Support

Capabilities

Key features

Direct SIP integration
Sub-500ms response latency
4-second voicemail detection
Automatic DNC compliance
Real-time call transcripts
Warm transfer to closers
Dual-channel call recording

Target Audience

sales repstartup founder

Integrations

vicidialtrackdrivefive9retreaverringba

Pricing & Plans

Usage-based · Paid

Paid

FAQs

How does Klariqo prevent AI from going off-script or hallucinating?

Klariqo uses highly constrained, rigid prompt engineering with strict guardrails, not open-ended chat models. The AI is locked into a 2-3 question script, ensuring it only qualifies, transfers, or hangs up, and cannot deviate from its programmed responses. Over 200 custom guardrails are built in to cover edge cases.

Can Klariqo integrate with my existing dialer system?

Yes, Klariqo connects to your existing dialer via SIP trunking. It registers directly on VICIdial, Trackdrive, or any SIP-compatible dialer, allowing you to keep your current carrier, warmed numbers, and routing rules. The AI simply acts as another agent on your floor.

What happens if a prospect asks if the AI is a robot?

Klariqo is programmed to answer honestly: "Yes, I'm an AI assistant qualifying calls for my team—are you currently on Medicare Parts A and B?" This transparent approach, combined with instant latency, has been shown to convert significantly better than attempting to deceive the prospect.

How does Klariqo handle heavy accents or poor call quality?

The Speech-to-Text (STT) pipeline uses deep learning models specifically trained on noisy phone audio and thick accents. If the AI cannot understand the prospect after two attempts, it politely ends the call to conserve minutes and avoid unproductive interactions.

How are calls monitored and audited with Klariqo?

Every call is dual-channel recorded, with the AI on one track and the prospect on the other. Full transcripts with timestamps are available in your dashboard within seconds of hang-up. You can search, filter, and audit any call instantly for compliance and quality assurance.

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Subcategories trending in Customer Support & CX

AI Chatbots Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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This tool also appears in

Marketing & Growth › Lead Generation AI Agents & Automation › Scheduling & Task Agents AI Agents & Automation › Voice Agents

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