klink.cloud is a Customer Support & CX tool that unifies omnichannel contact center operations. It automates customer support with AI agents and streamlines communications across various channels, including virtual phone numbers and messaging apps.
klink.cloud is an omnichannel contact center platform designed to automate and scale customer support operations across various channels. It offers a unified inbox for managing live chat, messaging, and telephony, allowing businesses to centralize customer interactions. The platform features Kai AI Agent, which automates and resolves a significant portion of customer support inquiries instantly, reducing human agent workload. klink.cloud integrates with popular apps like WhatsApp, Messenger, Gmail, and Shopify, ensuring seamless conversation flow. It provides tools for case management, real-time analytics, virtual phone numbers, and workflow automation, making it suitable for businesses looking to improve response times, increase customer satisfaction, and boost agent efficiency. The platform supports both voice and non-voice customer support, catering to diverse industries like retail, e-commerce, insurance, and BPO.
Best used for
Ideal for small business owners and startup founders who need to centralize customer communications, automate support inquiries with AI, and manage inbound/outbound calls efficiently. Especially valuable for businesses aiming to increase productivity and enhance customer experience across various digital channels.
small business ownerstartup foundersales repmarketer
Integrations
whatsappfacebook-messengergmailshopifytelegramvibersalesforcehubspot+ 3 more
Pricing & Plans
Freemium · Paid · Enterprise · Usage-based
💰 Pricing plans
FAQs
What is a 'Resolved Conversation' in klink.cloud's pricing model?
A Resolved Conversation is a complete customer interaction, from the first message to final resolution, handled by either a human or AI agent. It counts once per customer session, regardless of messages exchanged or channel used, and is fully trackable with a unique case number.
Does klink.cloud offer virtual phone numbers for international use?
Yes, klink.cloud allows you to get virtual phone numbers worldwide. While the Starter plan includes 1 local US/CA number, other local numbers are available as add-ons, and you can also connect your own SIP trunk.
Can klink.cloud integrate with my existing CRM and e-commerce platforms?
Yes, klink.cloud offers custom API integrations and direct integrations with popular CRMs like Salesforce and HubSpot. It also supports e-commerce platforms such as Shopee, Lazada, and Shopify, allowing for a connected workflow.
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