Stella Automotive AI

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Stella Automotive AI is a Customer Support & CX tool that provides a conversational AI voice assistant for automotive dealerships. It answers calls 24/7, books service appointments, and eliminates missed opportunities.

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At a glance

Pricing

Likely Not Free

Free tier

API

Skill level

Non-technical

About

What is Stella Automotive AI?

Stella Automotive AI offers an advanced conversational AI voice assistant specifically designed for automotive dealerships. This tool ensures that every customer call is answered 24/7, preventing missed opportunities and driving new revenue. Stella can book service appointments directly into existing schedulers, handle FAQs, and route callers to the appropriate departments. Beyond inbound calls, it also supports outbound campaigns via calls, SMS, and email, engaging customers with personalized conversations to boost appointment bookings. The platform provides deep insights into performance and key metrics, helping dealerships streamline communications, improve customer experience, and free up staff for more complex tasks.

Best used for

Ideal for automotive dealerships who need to automate inbound service calls, manage customer inquiries efficiently, and drive more appointment bookings. Especially valuable for freeing up BDC teams and ensuring every customer interaction is captured and converted into revenue.

Common actions

automate customer service

manage customer calls

book appointments

generate leads

improve customer retention

Customer Support

Capabilities

Key features

24/7 call answering
Service appointment booking
Outbound campaigns
Call routing
Performance insights
SMS and email engagement

Target Audience

small business ownersales rep

Integrations

Not yet documented

Pricing & Plans

Likely Not Free

Contact for Pricing

FAQs

What types of calls can STELLA Automotive AI handle for dealerships?

STELLA can answer inbound service calls 24/7, book appointments directly into your scheduler, handle frequently asked questions, and route callers to the appropriate employee or department. It also manages outbound calls for campaigns.

How does STELLA help increase revenue for automotive dealerships?

By capturing every customer conversation and converting them into booked appointments, STELLA ensures no opportunity is missed. It also runs outbound campaigns via calls, SMS, and email to engage customers and drive more bookings, directly impacting revenue.

Can STELLA integrate with existing dealership systems?

Yes, STELLA is designed to integrate with existing dealership schedulers and systems to seamlessly book appointments and manage customer interactions. The website mentions 'STELLA Integrations' as a key feature.

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Subcategories trending in Customer Support & CX

AI Chatbots Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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This tool also appears in

Productivity & Business › Calendar & Scheduling AI Agents & Automation › Scheduling & Task Agents AI Agents & Automation › Voice Agents

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