Shypd.aiThe largest open index of AI toolsSupportLogic is a Customer Support & CX tool that uses AI to predict escalations, detect sentiment, and automate coaching for enterprise support teams. It helps eliminate customer escalations, surveys, and operational inefficiencies.
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SupportLogic is an enterprise AI platform designed for support teams, leveraging Ambient AI Agents to extract nuanced signals from customer interactions. It helps predict and prevent escalations, detect customer sentiment, and automate coaching processes. The platform offers various AI agents like Knowledge Agent for predictive answers, Escalation Agent for managing active escalations, Sentiment Agent for unlocking customer voice, and Coaching Agent for QA of 100% of interactions. SupportLogic integrates with existing ticketing systems, offers CRM widgets, and provides AI analytics for customer insights. It is ISO 27001 and SOC II Type 2 certified, GDPR and HIPAA compliant, ensuring robust security and compliance for enterprise use.
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Enterprise ยท Custom
Not publicly disclosed. Check supportlogic.com for current pricing.
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