11Sight

11Sight is a Customer Support & CX tool that provides AI agents for automotive and hospitality industries. It automates service appointments, handles inquiries, and manages outbound communications.

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At a glance

Pricing

Freemium · Paid · Enterprise

Free tier

Yes

API

—

Skill level

Non-technical

About

What is 11Sight?

11Sight offers enterprise-grade AI agents specifically designed for the automotive and hospitality sectors, operating 24/7. These AI agents serve as the first point of contact, handling a significant portion of calls (up to 76%) and transferring the rest with full conversation context. The platform includes various AI agents such as Service Agent for booking and managing appointments, Frontdesk Agent for common inquiries and call routing, Sales Agent for engaging website visitors and qualifying leads, and Outbound Agent for proactive customer outreach. 11Sight aims to reduce labor costs, increase appointment show rates, and generate incremental revenue by efficiently managing customer interactions.

Best used for

Ideal for automotive dealerships and hospitality businesses who need to automate customer service, streamline appointment scheduling, and improve lead qualification. Especially valuable for reducing call volume, saving labor costs, and increasing revenue through 24/7 AI assistance.

Common actions

automate customer service

manage appointments

qualify sales leads

handle inbound calls

send customer reminders

Capabilities

Key features

AI voice agents
Automated appointment booking
Call routing
Lead qualification
Outbound customer outreach
Customizable AI voices
Dealer value calculator

Target Audience

small business ownerstartup foundersales repmarketer

Integrations

hubspot

Pricing & Plans

Freemium · Paid · Enterprise

Not publicly disclosed. Check 11sight.com for current pricing.

FAQs

What types of AI agents does 11Sight offer for automotive dealerships?

11Sight provides several specialized AI agents for automotive dealerships, including a Service Agent for booking and managing appointments, a Frontdesk Agent for general inquiries and call routing, a Sales Agent for engaging website visitors, and an Outbound Agent for proactive customer communication like reminders.

Can 11Sight's AI agents integrate with existing call center platforms?

Yes, 11Sight's Service Agent is designed to integrate with existing call center platforms. This allows the AI to handle a significant portion of calls (up to 76%), transferring the remaining calls to human agents with full conversation context and meeting goals.

What are the pricing options for 11Sight?

11Sight offers a Freemium model, along with Starter, Premium, and Enterprise plans. The Starter plan begins at $60/month per seat (or $48/month annually) and includes one e-line and e-room. Premium and Enterprise plans offer more features, integrations, and support, with custom pricing for Enterprise.

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Subcategories trending in Customer Support & CX

AI Chatbots Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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Also listed in

This tool also appears in

AI Agents & Automation › Voice Agents Productivity & Business › Workflow Automation

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