Shypd.aiThe largest open index of AI toolsBase Digitale Platform is a Customer Support & CX tool that provides omnichannel contact center and CRM platforms. It enhances customer relationships with AI-powered solutions for improved customer experience.
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Base Digitale Platform (BDP) offers a comprehensive suite of solutions for digital transformation, focusing on optimizing customer relationship management. Their core offerings include an Omnichannel Contact Center, powered by their #phones platform, which integrates with AI technologies to manage communications across various channels. BDP also provides Wasabi, a modular CRM suite designed to enhance customer relations through multi-channel engagement. The platform supports both on-premises and cloud deployments, with features like VPN-free remote agents, Microsoft Teams integration, and Pay Per Use models for cost-effective scaling. BDP's solutions incorporate AI for voicebots and chatbots, predictive analytics, and crisis management, aiming to deliver a proactive and personalized customer experience.
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Likely Not Free · Usage-based
Not publicly disclosed. Check ifmgroup.it for current pricing.
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