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Tidio is a customer support and CX tool that provides an all-in-one AI customer service agent, live chat, and helpdesk. It scales customer service without losing the human touch, trusted by 300k+ businesses worldwide.
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About
Tidio is a comprehensive customer support platform designed to scale customer service efficiently while maintaining a personal touch. It integrates an AI customer service agent, Lyro, capable of resolving up to 64% of customer questions instantly by understanding intent and automating tasks. The platform also features Tidio Flows, a visual no-code chatbot builder for engaging visitors, automating support, and qualifying leads. Additionally, Tidio offers a Help Desk for managing multi-channel conversations, a Live Chat for real-time support, and a Ticketing System for organizing asynchronous requests. It's ideal for businesses looking to streamline customer interactions, improve response times, and enhance sales through intelligent automation and integrated communication tools.
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Freemium · Paid · Enterprise
Free
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