Aigent
Visit ToolAigent is an AI-powered customer support tool that enhances CX teams with real-time coaching, automation, and insights. It accelerates agent onboarding and improves performance from day one.
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Aigent is an AI-powered customer support tool that enhances CX teams with real-time coaching, automation, and insights. It accelerates agent onboarding and improves performance from day one.
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Also listed in
About
Aigent by Ubiquity is an AI layer designed to strengthen customer experience (CX) teams by providing real-time coaching, automation, and actionable insights. It integrates directly into Ubiquity programs, eliminating the need for separate platforms or IT projects. Key features include auto-building day-one toolkits for faster onboarding, smart coaching based on interaction analysis, and tools to deliver better results such as reduced handle times and increased CSAT scores. Aigent offers specialized functionalities like Voice Clarity Suite for enhanced calls, Agent Assist for real-time guidance, QA Autopilot for machine scoring, and Workflow Automation for post-call tasks. It is built for CX, trained on real customer interactions, and aims to supercharge human agents rather than replace them, focusing on measurable progress across all interactions.
Capabilities
Pricing & Plans
Enterprise ยท Custom
Not publicly disclosed. Check aigent.ai for current pricing.
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