Shypd.aiThe largest open index of AI toolsCX-EX is an AI voice analytics tool that transforms customer and employee conversations into actionable insights. It helps businesses enhance satisfaction, boost efficiency, and ensure compliance.
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CX-EX is an AI-driven conversational analytics platform designed to enhance customer satisfaction and employee engagement. It listens to 100% of customer calls, turning conversations into simple, useful insights for leaders. The platform identifies reasons for customer unhappiness, sales failures, risks, complaints, and agent coaching needs without manual listening or keyword setup. CX-EX offers features like AI automation, root cause analysis, AI-powered compliance, and enhanced performance metrics. It is specifically built for regulated industries such as banking and insurance, providing tailored solutions for businesses of all sizes, from startups to large corporates. The tool boasts over 400 AI models in production and monitors over 1000 agents, delivering results within days.
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Likely Not Free
Not publicly disclosed. Check cx-ex.com for current pricing.
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