Customer Support & CX
Browsing page 17 of AI tools for Voice & Call Center in Customer Support & CX. Sorted by confidence score — our independent quality rating.
KrosAI
KrosAI provides AI-native phone infrastructure designed for emerging markets, allowing users to provision local numbers and connect AI agents for real-time voice automation globally. This platform handles essential telecom infrastructure, including number provisioning, call routing, and billing, making it a comprehensive solution for deploying voice AI. It offers full call visibility and is ideal for businesses, call centers, enterprises, and NGOs looking to build phone-first workflows. KrosAI serves as an alternative to traditional CPaaS solutions, focusing on AI integration and ease of deployment for voice-enabled services.
Audify AI
Audify AI is an advanced text-to-speech converter that leverages cutting-edge AI models from OpenAI to convert written text into lifelike, natural-sounding speech. Users can select from a variety of voices, including Alloy, Echo, Fable, Onyx, Nova, and Shimmer, and adjust the speaking speed to suit their needs. The tool supports downloading audio in multiple formats such as MP3, OPUS, AAC, FLAC, and WAV. Audify AI is ideal for creating high-quality voiceovers for videos, podcasts, and YouTube content, generating narrations for documentaries and tutorials, and enhancing accessibility for visually impaired individuals. It also offers features like voice instructions for customizing tone and style, and transparent, usage-based pricing.
Acai Travel
Acai Travel offers AI agents and supervisors specifically designed for travel contact centers, including Travel Management Companies (TMCs), Online Travel Agencies (OTAs), and Airlines. The platform automates critical tasks like schedule changes and flight disruption management, aiming to significantly reduce handling time and operational costs. It allows for the deployment of agents not trained in GDS/PSS systems and provides end-to-end automation for routine inquiries. Acai Travel can be integrated via APIs, deployed within existing Omnichannel/CRM systems, or used as a standalone application, offering flexibility to meet various operational needs and improve customer satisfaction.
AriaType
AriaType is an open-source AI voice-to-text input application designed for macOS and Windows, offering a powerful alternative to traditional typing methods. This local-first desktop app enables users to hold a hotkey, speak naturally, and have their words instantly appear where their cursor is located, eliminating the need for copy and paste. It prioritizes privacy by defaulting to local speech recognition, with cloud services remaining optional and explicit. AriaType is built like traditional desktop software, featuring a calm and legible interface that focuses on practical functionality. Users can choose between local models for speed or enable cloud services for specific workflows, and also apply text polishing to refine transcriptions.
Skit.ai
Skit.ai is an AI-powered platform designed for debt collection and accounts receivable, enabling modern teams to automate and optimize their collection processes. The platform leverages specialized AI agents that coordinate decisions, conversations, and learning to engage consumers across voice, SMS, email, and digital channels. It features Collection Intelligence for smarter decisioning and journey design, predictive modeling for precise targeting, and a Cohort Journey Builder for personalized collection flows without code. Skit.ai ensures compliance with regulations like FDCPA, Reg F, and TCPA through built-in controls and safeguards. It integrates seamlessly with existing CRMs, dialers, and payment systems, offering real-time monitoring and audit trails. The platform is built on a decade of expertise in AI, debt collections, and compliance, aiming to deliver human-like, empathetic interactions while increasing right-party contact and promise-to-pay rates.
Voice Changer: AI Voice Change
Voice Changer: AI Voice Change is an AI-powered mobile application designed for creative voice transformation. It enables users to record their voice in real-time and apply various fun or professional effects, including switching between male and female voices. The app also features Text-to-Speech (TTS) functionality, converting typed text into natural-sounding speech with over 100 voice options, ideal for videos, audiobooks, or language learning. Users can modify voices in existing audio and video files without compromising quality. With a user-friendly interface, it caters to content creators, pranksters, and social media users looking to personalize their content. The app emphasizes privacy protection and offers a wide voice library for diverse scenarios.
Call Me Newton
Call Me Newton offers advanced AI call center agents designed to enhance customer relationship management. The platform provides a suite of AI agents, including vocal agents for front office tasks like customer reception, appointment scheduling, and overflow management, as well as back office functions such as conversation synthesis and vocal analysis. Additionally, Call Me Newton features AI chat agents for platforms like WhatsApp and internal communication tools. These agents are available 24/7, multi-channel, and multi-lingual, aiming to reduce operational costs, improve customer satisfaction, and optimize business processes by automating routine tasks and analyzing interactions.
BOTNOI GROUP
BOTNOI GROUP specializes in offering comprehensive AI solutions tailored for businesses, focusing on AI Chatbots, AI Voicebots, and AI Agents. These systems are designed to optimize business operations by reducing costs, boosting sales, and significantly improving customer service experiences. The company leverages advanced AI technology to provide enterprise-grade solutions, enabling businesses to automate interactions, handle inquiries efficiently, and deliver consistent support. BOTNOI GROUP aims to empower Thai businesses with cutting-edge AI, ensuring they can compete effectively in the digital landscape and meet evolving customer demands with intelligent, scalable, and reliable AI-powered tools.
Calilio: Second Phone Number
Calilio is an AI-powered cloud business phone system designed to simplify and enhance business communication. It offers comprehensive VoIP solutions, including virtual numbers from over 100 countries, allowing businesses to manage calls, text messages, and voicemails from a unified callbox. The platform integrates AI-driven insights for features like call transcription, summaries, sentiment analysis, and call analytics. Calilio supports various call management tools such as IVR for routing, power dialer, call forwarding, and call transfer. It is suitable for freelancers, solopreneurs, startups, and businesses of all sizes, providing a flexible and scalable communication system without the need for expensive hardware.
Adola
Adola offers AI-powered voice assistants designed to streamline business operations by handling incoming calls and managing appointments. It provides specialized assistants for various professions such as dentists, mechanics, restaurants, and lawyers. Beyond inbound call management, Adola also offers outbound call services for tasks like conducting surveys, collecting customer insights, and qualifying leads. The platform supports up to 4-minute calls, thousands of concurrent calls, and provides comprehensive summaries and analytics. It features multilingual support and a carrier-grade infrastructure, aiming to enhance customer interactions and boost productivity for businesses. Developers can also build their own voice bots using Adola's API, integrating with OpenAI assistants.
Infinitus Systems, Inc.
Infinitus Systems, Inc. offers a safety-first healthcare voice AI platform designed to automate phone calls to patients, payors, and providers. The platform utilizes AI agents and copilots to handle both administrative and clinical calls, aiming to strengthen relationships and improve patient outcomes. Key features include a no-code AI agent builder (Infinitus Studio), a robust voice AI platform with a safety-first AI model architecture, and integrations. It supports various healthcare entities like ambulatory surgery centers, health systems, labs, diagnostics, payors, pharma, life sciences, and specialty pharmacies, and integrates with Salesforce. The tool boasts significant results, including automating over 100 million minutes of conversation and completing more than 6 million calls.
Leaping AI
Leaping AI deploys enterprise-grade AI voice agents to automate customer service and appointment booking calls, making call centers more productive. The platform orchestrates various AI providers to deliver a genuinely human experience with over 90% CSAT scores. It handles inbound and outbound campaigns, qualifies leads, and books appointments independently. Key features include call logs, transcripts, built-in telephony, and integrations with CRMs like Hubspot and Salesforce. Leaping AI also offers analytics dashboards, multi-step prompting, and support for over 15 languages, ensuring a comprehensive solution for businesses looking to scale their customer interactions.
superU AI
superU AI is an affordable voice AI platform designed to automate inbound and outbound calling campaigns for marketers. It enables businesses to qualify leads, provide instant follow-ups, and book meetings efficiently, reducing the need for human agents. The platform offers smart automation, understanding caller intent, handling common tasks, and syncing with CRMs for clear post-call insights. Key features include global language support, enterprise-grade security and compliance (SOC 2, ISO 27001, GDPR, CCPA), and a library of live AI call demos across various industries. superU AI is built to handle millions of calls, providing robust analytics and the ability to refine campaigns to perfection.
Salesfinity
Salesfinity is an advanced AI Parallel Dialer and Salesfloor platform designed for B2B SaaS SDRs and AEs to significantly boost their sales pipeline. It enables users to make up to 5 simultaneous calls, leveraging AI to filter out voicemails and connect only with live humans, leading to 5.2x more live conversations. The platform includes Waterfall Data Enrichment, which scans and replaces bad numbers using 6+ data providers, ensuring reps call verified mobiles. Salesfinity also offers AI Coaching to tag objections and provide improvement tips, and Nurture AI for automated follow-ups based on past interactions. It integrates with CRMs like HubSpot and Salesforce, automating administrative tasks so reps can focus on selling. The tool also provides a virtual sales floor for team collaboration and real-time objection handling suggestions.
AI Voice Changer・Sound Effects
AI Voice Changer・Sound Effects is a versatile mobile application available for both iOS and Android platforms, designed to empower users with the ability to transform voices, audio, and video content. The app provides a wide array of high-quality voiceovers and engaging sound effects, catering to both entertainment purposes and professional projects. Users can achieve unique vocal transformations quickly and affordably, making it an accessible tool for content creators, social media enthusiasts, and anyone looking to add a creative twist to their audio and video productions. While the current website content indicates a Firebase Hosting setup, the tool's description suggests a focus on user-friendly audio manipulation.
AI Voice Changer & Recorder
AI Voice Changer & Recorder is a versatile mobile application designed to instantly transform voices using AI-powered effects. Users can record their voice and apply five unique AI styles: Natural, Deep, Soft, Energetic, and Calm, with effects permanently saved to the audio file. Beyond voice transformation, the app includes a robust text-to-speech feature, enabling conversion of any text into natural-sounding speech with adjustable pitch and speed. All processing occurs directly on the user's device, ensuring privacy with no data sent to servers, no account required, and no ads or tracking. It's perfect for content creators, podcasters, or anyone looking to create unique audio content or voice messages.
AI Voice Changer & Dubbing
AI Voice Changer & Dubbing, also known as 萌配音 (Meng Peiyin), is a professional platform offering both AI-powered and human voiceover services. It provides intelligent voice synthesis, real-person dubbing, and audio processing capabilities, supporting multiple languages including Chinese, English, Japanese, and Korean. With over 50,000 voice packages, the tool is ideal for various applications such as video production, advertising campaigns, and game dubbing. It also features game voice changing, live streaming voice changing, and real-time voice modification, enhancing social interactions and gaming experiences. The platform includes a floating window feature and sound effects, making it versatile for creative expression and practical use in different scenarios.
AI Podcast Studio Voice Studio
AI Podcast Studio Voice Studio is an iOS mobile application designed to streamline the podcast creation process. It utilizes artificial intelligence to generate scripts and transform them into natural-sounding human voices, eliminating the need for traditional microphones, recording software, or extensive editing skills. The app aims to empower users to produce professional-quality podcasts directly from their mobile devices, making podcasting accessible to a wider audience. By automating script generation and voice synthesis, it significantly reduces the technical barriers and time commitment typically associated with podcast production, allowing creators to focus on content and ideas.
KITT By LiveKit
KITT by LiveKit is an open-source AI agent designed for live, real-time conversations, integrating ChatGPT and WebRTC for low-latency audio and video interactions. It functions as a versatile AI assistant, capable of answering questions, summarizing meetings, and acting as a multi-language translator. The tool prioritizes minimal latency through optimized speech-to-text (STT), GPT processing, and text-to-speech (TTS) pipelines, streaming audio segments incrementally for a natural conversational flow. Built on LiveKit's developer tools, KITT can join and interact within LiveKit sessions, subscribing to audio tracks and responding dynamically. Its architecture allows for client-side React components for visual identity and uses data messages for live transcriptions and state changes, making it a powerful foundation for building advanced AI communication applications.
Read Aloud: AI Text to Speech
Read Aloud: AI Text to Speech is a mobile application available on both iOS and Android that transforms various text formats into high-quality, natural-sounding audio. Leveraging advanced AI voices, it enables users to listen to books, PDFs, documents, and web articles, making content consumption more accessible and productive. Key features include hundreds of ultra-realistic voices in over 50 languages, the ability to scan physical documents with OCR technology for instant audio conversion, and multi-format support for PDFs, Word documents, ePubs, web pages, and plain text files. The app offers a simple three-step process: import content, choose a voice, and listen anywhere, even offline with downloaded documents.
Agentz
Agentz is an AI-powered platform designed to enhance customer service and support for small to mid-sized businesses (SMBs) and their channel partners. It offers a comprehensive white-label solution that integrates across multiple communication channels, including voice, SMS, web chat, WhatsApp, Facebook, and Instagram. The tool functions as an AI assistant for front desk and support desk operations, automating customer interactions and providing instant support 24/7. Agentz is particularly suitable for agencies, UCaaS, ITSM, and CRM partners looking to offer advanced AI customer service solutions to their clients, enabling them to streamline operations and improve customer engagement.
ASAPP
ASAPP is an AI-native agentic enterprise platform designed to automate customer interactions and enhance agent performance within large contact centers. It offers a Customer Experience Platform (CXP) that unites tools, data, and teams to deliver personalized resolutions instantly. Key features include GenerativeAgent® for autonomous AI agents, Human-in-the-Loop (HILA™) workflows for human + AI collaboration, and Interaction Intelligence for a single system of record. ASAPP integrates with existing CRM, CCaaS, and other core systems, focusing on safety, security, and transparency with built-in controls for testing and governance. It aims to lower service costs and improve customer satisfaction for enterprises.
MagicVoice: AI Voice Changer
MagicVoice: AI Voice Changer is an iOS mobile application designed for entertainment, allowing users to transform their voice into that of celebrities or famous characters. The app applies selected facial effects locally during video recording, ensuring that all video data remains on the device and is deleted after the process. Only the audio is uploaded to the server for voice changing. This AI-powered tool makes it easy to create engaging and humorous content by adding a celebrity touch to personal videos. The privacy policy emphasizes that no facial data is collected, stored, or shared with third parties, focusing on user privacy and data security.
Voice Changer & Generator AI
Voice Changer & Generator AI is an iOS mobile application designed for creative voice manipulation. It provides users with the ability to transform their own voices or existing audio, generate entirely new voices, and convert written text into natural-sounding speech using advanced artificial intelligence. This tool is ideal for enhancing various forms of content creation, from podcasts and videos to social media posts, by adding unique and expressive audio elements. It also serves as a fun and engaging platform for personal entertainment, allowing users to experiment with different vocal styles and effects. The app focuses on delivering high-quality audio output for a seamless user experience.