Customer Support & CX

Leena AI provides an Agentic AI platform designed to automate enterprise operations by deploying AI Colleagues across various back-office functions such as IT, HR, Finance, and Procurement. These AI Colleagues are engineered to understand requests, execute actions, and automate complex workflows, moving beyond simple Q&A to anticipate needs and take proactive steps. The platform offers pre-built AI Colleagues and a scalable architecture for developing, deploying, and managing custom AI agents with built-in governance, compliance, security, and auditability. Leena AI aims to deliver significant efficiency gains, boost employee productivity, and offer business process flexibility, ultimately accelerating the adoption and realization of Agentic AI's full potential within enterprises.

BotSailor is an omnichannel AI chatbot software platform designed to help businesses and agencies build intelligent chatbots and automate customer engagement across multiple social media channels and websites. It supports WhatsApp Business API, Facebook Messenger, Instagram DM, Telegram, and website live chat. The platform offers features like bulk broadcasting, abandoned cart recovery, COD verification, appointment booking, and a drag-and-drop chatbot builder. Powered by OpenAI and Gemini, BotSailor delivers human-like conversations and smart automation at scale. It also provides a white-label reseller solution, allowing agencies to rebrand the platform and offer services under their own brand.

BotGPT is a versatile AI chatbot builder designed to enhance customer engagement and streamline user interactions on websites and blogs. Users can easily create a personalized virtual assistant by uploading their own files or crawling their website, training the AI on specific data. This custom chatbot can then be deployed within minutes, offering 24/7 customer support, automating tasks, and providing personalized assistance. BotGPT supports multi-platform communication, including WhatsApp, and prioritizes data privacy and security by not tracking or storing personal information. It is ideal for businesses looking to improve conversion rates, offer instant support, and manage customer interactions efficiently.

Guidde is an AI-powered video documentation platform designed to simplify the creation of 'how-to' videos and step-by-step guides. It allows users to capture any workflow and instantly generate professional tutorials, significantly reducing video creation time. The platform features Magic Capture for automatic guide generation, AI-powered storyboarding, AI-generated voiceovers in multiple languages, and an advanced editor for refining content. Guidde is ideal for onboarding, customer education, talent development, and creating SOPs, enabling teams to deliver consistent, up-to-date visual instructions across various applications and departments. It also offers enterprise-grade security and integration capabilities.

Lenna.ai offers an AI-powered conversational platform designed to enhance customer interactions and drive business growth. The platform features an AI Chatbot for smart conversations, Omni Channel support to integrate customer interactions across various communication channels like WhatsApp, Line, Facebook, Instagram, Telegram, and Webchat, and a Ticketing system to track and monitor customer requests. It also includes Marketing Campaign tools for engaging promotions, Video and Voice Call capabilities to connect customers with agents, and a Knowledge Base for self-service information. Lenna.ai provides solutions tailored for industries such as Banking, Healthcare, Insurance, E-commerce, Education, and Government, aiming to boost sales, improve customer service, and streamline operations through automation and real-time analytics.

Numa is a unified AI customer operations system specifically designed for automotive dealerships. It addresses critical operational gaps by rescuing missed calls, automating appointment bookings directly into DMS or scheduler systems, and following up with customers on status updates. The platform offers real-time visibility into customer experience and CSI (Customer Satisfaction Index) across sales, service, and BDC departments. Key features include a Voice AI Agent capable of context-aware conversations, a Smart Inbox for managing all communications, and HeatCase real-time sentiment analysis to identify at-risk customer interactions. Numa integrates with major DMS platforms like CDK, Reynolds, Tekion, and AutoMate, ensuring seamless data synchronization and improved operational efficiency. Founded in 2016 and backed by Google, Numa serves over 1,200 dealerships across North America.

AgentifAI offers a conversational AI platform designed to redefine customer experiences through advanced technology. Utilizing Deep Neural Networks, NLP, and powerful algorithms, Agentifai developed Alice, an AI assistant capable of understanding natural language and engaging effectively with customers. The platform focuses on delivering a delightful customer experience, going beyond typical AI demos to provide real-world solutions with unprecedented results. Agentifai has developed its own natural language processing engine to ensure high speech quality and fluency for Alice, emphasizing that automation should not compromise customer service. The tool is committed to a holistic approach to digital transformation, prioritizing customer experience and automating business processes. It is trusted by millions of customers for transactions and appointments in banking and healthcare.

Gupshup WhatsApp Business API, an AI-powered platform, helps businesses elevate customer conversations and engagement on WhatsApp. It enables companies to reach and interact with over 2.75 billion global WhatsApp users through its Conversation Cloud, offering an average 95% delivery rate. The platform integrates AI chat and voice, automates interactions, and streamlines communication, allowing for rich, interactive, two-way conversations. Key capabilities include personalized messaging, dynamic interactions, and features like WhatsApp Flows, WhatsApp Commerce, and WhatsApp Pay. Gupshup is recognized as Meta's Partner of the Year for both 2023 and 2024, providing exclusive Beta access to new WhatsApp features. It also offers AI Agents for automated workflows and comprehensive analytics for data-driven campaign decisions.

Aristoagent.ai offers conversational AI solutions designed to elevate business operations through AI chat bots and AI phone agents. The platform provides seamless, human-like support across various channels including live website, chat, phone, SMS, Facebook Messenger, WhatsApp, Instagram, and Telegram. Key features include exceptional contextual awareness, multilingual support, voice interaction, and 24/7 availability. It also offers Aristo Leads, an AI sales and marketing automation suite with tools for email extraction, campaign management, and lead conversion. The platform supports diverse use cases, CRM integration, appointment booking, lead capture, survey conduction, voice cloning, and payment automation, making it a comprehensive solution for enhancing customer communication and automating sales processes.

Synthflow AI is an enterprise-ready voice AI platform designed to automate phone calls using advanced AI voice agents. It handles both inbound and outbound calls, capable of answering questions, routing based on context, booking appointments, detecting voicemails, and sending SMS follow-ups. The platform supports over 50 languages and regional accents, integrates seamlessly with CRMs like GoHighLevel, HubSpot, and Salesforce, and ensures carrier-grade reliability with 99.99% uptime. Synthflow AI emphasizes security with HIPAA, SOC 2, and PCI DSS compliance, making it suitable for industries like healthcare and finance. Its proprietary BELL Deployment Framework (Build, Evaluate, Launch, Learn) helps enterprises achieve ROI in weeks, redefining customer connection.

Upbe is an AI-powered conversational intelligence platform that leverages Machine Learning and NLP to analyze call center conversations. It identifies key elements and patterns in customer interactions, transforming this information into actionable data for improved decision-making and enhanced customer experience. Upbe automates quality audits, reducing analysis costs by up to 70%, and optimizes telephone sales processes, increasing conversion rates and agent productivity. The platform is designed to integrate with existing systems and offers a robust reporting module for comprehensive insights into call performance, agent scoring, and sales verification. It supports over 90 languages and is optimized for Spanish conversations, even with background noise and overlapping voices.

Yosh.AI specializes in GenAI solutions for enterprise contact centers and employees, aiming to unlock business potential through automation with top-tier GenAI and Conversational AI. Their offerings include the GenAI Omni Insights Platform, which automates insights from client requests and contact center performance, and the Bot GenAIrator Platform, enabling teams to build their own GenAI bots without coding skills. Yosh.AI also provides Voice AI Agents and Text AI Agents to automate contact center workflows, reducing costs and providing 24/7 accurate information. They are recognized as a Google Partner and leverage leading GenAI services like Gemini and Vertex.

DemoDazzle is an AI-powered platform designed to revolutionize application presentations and product demonstrations. Users can record actions within their applications to create dynamic and interactive demos. A key feature is the ability to create AI avatars, enhancing engagement and providing a human-like interaction experience for customers. The platform facilitates real-time interaction, making sales and presales enablement more effective. DemoDazzle aims to provide customizable, multimedia demo solutions with analytics and CRM integration, ultimately helping businesses achieve smarter demos and effortless customer engagement.

BOTNOI AI CHATBOT offers an all-in-one platform for businesses to build, connect, launch, and measure AI agents. It addresses issues like heavy chat volume, slow response times, and repeated questions by providing 24/7 automated chat and phone support. The platform features an Agentic Builder with AI Agent, allowing users to create role-based agents that work together for end-to-end automation. It supports omnichannel deployment across LINE, Facebook, WhatsApp, phone calls, and websites. Key capabilities include a knowledge base for instant AI Q&A from documents and FAQs, and integrations with existing systems, all designed for ease of use with no coding required.

Ask AI by Ordemio is an AI customer support agent designed to provide instant, accurate, and line-cited answers from product and developer documentation. It helps customers self-serve faster across help centers, apps, and community platforms like Slack and Discord. The tool is optimized for SaaS and tech companies, offering features like no-code setup, 95+ language support, and integration in minutes. It can reduce support load by 20%, improve agent productivity by 1.5x, and boost CSAT by 12%. Ask AI supports various data sources, offers customizable widgets, and includes options for custom prompts and human handoff, ensuring a seamless customer experience.

Social Intents is a comprehensive live chat and AI chatbot platform designed to streamline customer support for businesses. It integrates directly with popular collaboration tools like Microsoft Teams, Slack, and Google Chat, eliminating the need for separate dashboards and reducing the learning curve for support teams. The platform leverages AI chatbots, powered by ChatGPT, Claude, and Gemini, to automatically handle up to 75% of customer inquiries, freeing up human agents for more complex issues. It supports multi-channel communication, including website chat, WhatsApp, SMS, and Messenger, all managed from a unified inbox within the team's preferred chat application. Social Intents offers features like real-time visitor monitoring, conversation analytics, and AI resolution tracking, making it a robust solution for efficient and scalable customer service.

VideoAsk by Typeform is an interactive video platform designed to enhance and streamline one-on-one conversations. It enables users to create engaging video funnels, utilize AI-powered video chatbots, and send multimedia messages. The platform supports video forms for collecting valuable contact details and feedback in an interactive way. It's particularly useful for recruitment, sales, and marketing, allowing for asynchronous interviews to save time and establish a human connection. VideoAsk is code-free and easy to build, with options to record directly in-app or upload pre-recorded videos. It also integrates with over 1,500 applications via Zapier and offers API access for custom workflows.

You Never Sleep is an AI-powered auto-responder designed for home service businesses to manage leads from platforms like Yelp, Google Local Services Ads, and Thumbtack. It leverages AI to respond to new leads in 10-20 seconds, 24/7, ensuring no lead is lost due to slow replies. The tool captures contact details, books appointments, and handles follow-ups automatically. Unlike generic auto-reply tools, You Never Sleep's AI is trained on your specific business details to provide personalized responses, answer questions, and move leads towards booking. It also allows human agents to seamlessly take over conversations when needed, with real-time notifications for new leads.

Droxy is an all-in-one platform designed to help businesses deploy AI-powered agents across various customer interaction channels. It enables users to build and launch AI agents quickly, managing messages and calls around the clock to ensure instant customer responses. The platform offers specialized agents like AI Website Agent, AI Phone Agent, AI Messaging Agent, and AI Commenting Agent, which can be trained on company knowledge and website content. Droxy facilitates automated lead collection, seamless human hand-off, and smart product recommendations. It supports over 95 languages, provides real-time insights and analytics, and integrates knowledge from diverse sources like websites, PDFs, YouTube, and Google Drive. The tool is powered by leading language models from OpenAI, Anthropic, Google, and Meta, and offers Zapier and API integrations for custom workflows.

Aimage offers AI agents designed to revolutionize business operations by providing immediate, personalized, and effective customer assistance. These virtual assistants integrate seamlessly with platforms like WhatsApp, Facebook, and SMS, optimizing customer care and lead generation. The platform helps businesses automate repetitive tasks, improve customer experience, and increase productivity. Aimage's solutions are tailored to specific business needs, ensuring a significant increase in sales and operational efficiency. It supports 24/7 assistance, instant support, and personalized solutions, making it a strategic asset for businesses looking to digitalize and enhance their customer interactions.

GetMyAI is an AI chatbot platform designed to automate customer support, sales, and business operations. Users can build multilingual AI agents trained on their specific business data by uploading documents, adding links, or creating Q&A entries. These AI agents can be deployed across various channels including websites, WhatsApp, Telegram, Slack, and Instagram, ensuring consistent responses. The platform focuses on reducing response times, lowering operational workloads, and improving conversion rates by engaging users at the right moment. GetMyAI emphasizes ease of use with fast setup and no technical dependency, allowing businesses to create and deploy AI agents in minutes. It also features continuous improvement through activity monitoring and Q&A, making the AI smarter over time, and offers control, visibility, and performance tracking through analytics.

Getbots specializes in developing automated communication strategies for businesses, leveraging advanced AI technology, including GPT, to enhance customer service and sales. The platform transforms chatbots into sophisticated business tools, offering more intelligent and interactive experiences across various channels like WhatsApp, Facebook Messenger, Google Assistant, and Alexa. Getbots Studio provides a creative environment to design unique experiences and personalized content, while also ensuring connectivity with existing CRM and ERP systems. The framework focuses on understanding user behavior, improving customer service, optimizing business performance, and ensuring compliance with data privacy regulations like GDPR and LGPD.

InTone provides AI voice agents designed to automate various call center functions, including lead qualification, sales, payment reminders, customer support, and debt collection. The platform offers human-like AI agents that can pitch, persuade, and close deals, as well as collect customer insights through natural conversations. Users can submit scripts and training materials to tailor the AI agent to their specific business needs. Key features include real-time analytics, customizable campaign settings, telephony integration, and continuous optimization tools like A/B testing and human-in-the-loop feedback. InTone is built for various industries such as finance, insurance, telecom, e-commerce, logistics, hospitality, and real estate, and boasts SOC 2 compliance for enterprise-grade security.

AirClinic.ai is an AI-powered receptionist service specifically designed for dental practices, offering 24/7 appointment booking, intelligent phone assistance, and patient communication. The platform integrates seamlessly with major practice management systems like Dentrix, Eaglesoft, and Open Dental, ensuring efficient workflow. It handles patient inquiries, schedules appointments, sends automated reminders, and provides real-time analytics, all while maintaining HIPAA compliance. AirClinic.ai aims to reduce missed calls, improve patient experience, and free up staff time for in-office care, ultimately boosting practice profitability and operational efficiency.