Customer Support & CX
Browsing page 10 of AI tools for Voice & Call Center in Customer Support & CX. Sorted by confidence score — our independent quality rating.
virtualQ
virtualQ offers an AI-powered solution for optimizing customer service operations, focusing on intelligent callback management and automated appointment scheduling. The platform helps businesses control and plan call volumes, reducing lost calls and improving efficiency. Key features include transparent callback time announcements, smart appointment automation for flexible scheduling, and service process automation with AI-driven forms for pre-qualification. virtualQ aims to enhance customer satisfaction, employee retention, and lead generation by providing a multi-channel experience and integrating with existing customer channels like LLMs, voicebots, and chatbots. It is designed for various industries, including insurance, energy, BPO, travel, retail, and finance, ensuring scalable and secure operations with certified data security.
EHVA.ai
EHVA.ai is a conversational phone AI platform designed to revolutionize customer interactions by replacing outdated IVR systems. It excels in handling both inbound and outbound calls with human-like precision and empathy, ensuring a superior customer experience. Built by seasoned telecom and call center professionals, EHVA.ai operates on its own robust infrastructure, avoiding reliance on consumer-grade solutions like GPT or Twilio, which guarantees lower latency, faster response times, and enhanced security. The platform offers rapid deployment, with most clients going live within 5 days, and operates without restrictive long-term contracts or hidden fees. EHVA.ai integrates seamlessly with existing systems like CRMs, PMS, and EHRs, enabling real-time data exchange for smarter, more impactful conversations. It serves various industries including hospitality, insurance, healthcare, and call centers, aiming to reduce call volumes, improve efficiency, and increase customer satisfaction.
Zaion
Zaion specializes in agentic AI solutions for customer relationship management, aiming to automate customer interactions, assist advisors in real-time, and optimize customer service efficiency. The platform offers AI Agents for automating customer journeys across multiple channels, Agent Assist for real-time advisor support with summaries and next steps, and Conversational Insights for measuring and improving customer experience. Zaion designs and orchestrates its own AI models, integrating them into solutions for customer service where performance, security, and continuity are critical. Their expertise covers journey design, AI agent deployment, and ongoing governance and piloting to ensure continuous improvement.
Yellow.ai
Yellow.ai offers an enterprise-grade Agentic AI Platform designed to transform customer and employee experiences through autonomous AI agents. The platform utilizes over 15 cutting-edge LLMs to power human-like conversations across voice, chat, and email, ensuring high quality, cost-efficiency, and scalability. Key features include an AI Agent Builder for rapid agent creation, a Conversational Knowledge Base for intelligent RAG, and an AI Copilot for optimizing agent performance. It supports omnichannel orchestration, multi-modal interactions, and provides dynamic analytics to continuously improve AI agent effectiveness. With 150+ plug-and-play integrations, Yellow.ai enables quick deployment and seamless connection with existing tech stacks, all while maintaining enterprise-grade security and compliance.
aunoa
Aunoa specializes in designing cutting-edge AI agents that enhance customer interaction, resolve queries, and drive conversions for large companies. The platform leverages a combination of generative AI and proprietary models to create customized conversational solutions. Key functionalities include AI agents for WhatsApp marketing automation, internal helpdesk chatbots, ticketing optimization, live chat, and lead capture/qualification. Aunoa supports integration with major CRMs like Zendesk and Salesforce and operates across channels such as Web Chat, WhatsApp, and Instagram. The company emphasizes rapid implementation, personalized solutions, and a managed service approach, ensuring governance, security, and compliance with standards like GDPR and ISO 27001. With over 25 years of experience, Aunoa aims to be a technological partner, transforming customer experiences and optimizing business processes.
AI Voice Changer - TTS
SpeechLab is an AI-powered mobile application designed for transforming audio experiences through voice changing and text-to-speech capabilities. It provides users with a range of features, including celebrity-like voice transformations and various sound effects, making it suitable for creative projects. The app aims to enable innovation in sound for content creators and audio enthusiasts, offering tools to modify voices and generate speech from text. While the website is currently under maintenance, the meta descriptions indicate its core functionalities revolve around enhancing audio with AI-driven voice manipulation.
Witlingo
Witlingo Engage is a comprehensive AI-powered communication platform designed for organizations to effectively engage their community members and residents. It supports multi-channel delivery via voice, text, and email, and offers multi-lingual capabilities with real-time translations, making it accessible to diverse audiences. The platform is particularly focused on inclusion, providing features like elder-friendly audio messages, high-contrast and low-literacy design modes, and human-like speech. Witlingo helps property managers and service coordinators communicate, capture, and coordinate with ease, ensuring messages are delivered clearly and quickly for various use cases such as event reminders, emergency alerts, and educational tips.
Quiq
Quiq is an enterprise-ready platform that leverages agentic AI to transform customer experiences across various channels. It offers AI Agents to resolve customer questions, AI Assistants to coach human agents in real-time, and Voice AI for scalable natural voice conversations. The platform also includes AI Services to extend agentic AI to any business workflow and AI Analysts to turn conversation data into instant insights. Quiq provides a digital contact center for managing all conversations from one workspace, an AI Studio for deploying agents with enterprise-grade guardrails, and robust reporting. It emphasizes security, compliance (SOC 2, HIPAA, GDPR, CCPA, EU AI Act), scalability, and data sovereignty, making it suitable for large organizations seeking to boost sales and customer loyalty.
Voice Changer: AI Editor
Voice Changer: AI Editor is an all-in-one mobile application designed for realistic voice generation, voice effects, and creative audio content. Powered by advanced AI technology, this tool enables users to create custom voices, produce character-style voice effects, generate text-to-speech (TTS) audio, and apply fun voice filters to recordings. It's perfect for content creators, gamers, and social media enthusiasts looking to enhance their audio projects. The app offers features like a voice generator for ultra-realistic voices, a voice modulator for real-time effects, and a music & audio maker for custom songs and sound effects. Its easy-to-use interface allows for quick content production and instant sharing to social media.
Voice Generator Text to Speech
VoiceOverMaker is a comprehensive AI voice generator and text-to-speech platform designed for creators. It enables users to produce professional, lifelike voiceovers from any script using over 200 AI voices available in 45+ languages. A key differentiator is its Director Studio (also called Creative Studio), which allows users to direct AI voice performances using plain English descriptions, eliminating the need for manual pitch adjustments. The platform supports both audio export in MP3 and WAV formats, and video export in 480p, 720p, and 1080p resolutions, with presets for popular platforms like YouTube and TikTok. Available as a web app and a native iOS app for iPhone and iPad, VoiceOverMaker caters to mobile-first creators, offering seamless synchronization between devices and a generous free plan.
Voice Recorder & Audio Editor
Voice Recorder & Audio Editor is a versatile iOS mobile application designed for unlimited audio recording and advanced AI-powered audio processing. Users can capture voice memos, meetings, lectures, and more without any time constraints. The app leverages artificial intelligence to transcribe spoken words into text, generate concise smart summaries, and even rewrite or refine recorded content. This makes it an invaluable tool for anyone needing to efficiently manage and process audio information, from students and professionals to content creators. Its focus on combining robust recording capabilities with intelligent audio analysis aims to streamline workflows and improve productivity.
RAVATAR
RAVATAR AI Avatar Platform empowers businesses to create and deploy high-quality, real-time interactive 3D AI avatars, digital humans, and AI holograms. These avatars can be used to enhance digital interactions across various platforms including web, mobile, messengers, AI info kiosks, and holographic devices. The platform aims to elevate digital presence, boost user engagement, automate operations, and deliver seamless 24/7 AI-powered support with intelligent AI agents and virtual assistants. It supports both stock and custom AI avatars, with options for tailored appearance, voice, behavior, and integration with external AI services like custom LLMs and voice cloning.
Voices AI: Change Your Voice
Voices AI is a leading AI voice generator offering a vast library of over 300 celebrity and character voices for creating realistic voiceovers. Users can generate audio for YouTube, TikTok, gaming streams, and business projects without needing a recording studio. The tool also features custom voice cloning, allowing users to replicate their own voice, and an AI song generator for creating unique music. Voices AI supports emotional speech with its speech-to-speech technology, mimicking tone and emotions. It's available on iOS, Android, and Mac, with a web studio for business users, making it accessible for content creators, gamers, and businesses alike.
Parrot: Voice Generator AI App
Parrot: Voice Generator AI App is a leading AI tool for generating realistic celebrity voices and videos. Users can select from a wide range of AI celebrity voices, type in any message, and instantly receive a video of the chosen celebrity speaking the text. This platform is ideal for creating humorous content, personalized birthday messages, or engaging social media clips. With a focus on realistic voice generation and video creation, Parrot AI allows users to make their friends laugh with unique AI-powered content. The tool also offers the ability to create custom AI voice clones, expanding creative possibilities for its users.
Virtual Scale
Virtual Scale empowers businesses with AI-driven virtual teams, enhancing customer engagement across various channels including calls, chat, WhatsApp, and SMS, all from a single platform. The tool allows businesses to scale effortlessly with customizable AI agents tailored to specific industry needs. It focuses on business automation, providing 24/7 support and multilingual AI capabilities. Virtual Scale aims to streamline operations, enhance productivity, and support digital transformation through automated responses and customer service automation, ultimately improving business efficiency and customer engagement.
BeetleLabs
BeetleLabs offers AI-driven solutions specifically designed for the BFSI (Banking, Financial Services, and Insurance) sectors, focusing on compliance automation and enhanced customer support. The platform utilizes AI-powered voice agents and advanced customer interaction insights to streamline critical processes such such as KYC (Know Your Customer) and KYB (Know Your Business). It helps manage risk assessment, ensures continuous compliance with evolving regulations, and provides real-time alerts. Key features include automated document verification with OCR, intelligent reporting for audit trails, and continuous monitoring for regulatory changes and suspicious activities. BeetleLabs aims to transform financial compliance workflows, making them more efficient and secure for financial institutions.
Hello Patient
Hello Patient offers Mia, an AI assistant designed for healthcare communication, capable of handling conversations across voice, text, and chat. Mia automates critical tasks such as 24/7 appointment scheduling, insurance verification, patient intake, and automated bill pay. The platform helps healthcare practices run leaner by achieving 100% answer rates, grow faster by increasing appointment bookings, and improve care by reducing patient wait times. It seamlessly integrates with existing EHR and CRM systems, allowing teams to focus on patient care rather than administrative tasks. Hello Patient also assists with no-show reconnection, lead conversion, and patient recall campaigns, all while maintaining high privacy and security standards.
AI Voice Changer: Sound Effect
AI Voice Changer: Sound Effect is a mobile application designed for Android users to easily modify their voice with a wide array of sound effects. The app leverages AI technology to provide voice cloning and text-to-speech functionalities, enabling users to create distinctive audio content. It's ideal for generating playful audio for pranks, enhancing creative projects, or simply for entertainment. The app prioritizes user privacy, stating that it does not collect or store actual audio files, voice recordings, or text-to-audio inputs, keeping them local to the user's device unless explicitly shared. It collects limited, non-personal data for app functionality and improvement, such as device information and usage behavior.
AI Voice Over & Clone Pro
AI Voice Over & Clone Pro is an Android mobile application designed for content creators and voice artists, enabling them to generate realistic voice clones and utilize advanced text-to-speech capabilities. The tool supports over 50 languages and offers offline mobile functionality, making it highly versatile for users on the go. It allows for custom voice design and dubbing features, which are ideal for enhancing various media types. Users can significantly improve the audio quality of their content for platforms like YouTube, Instagram, and TikTok, leveraging high-quality AI-generated audio to create engaging and professional-sounding productions. This tool is part of the portfolio of CueBytes, an AI-powered app development agency.
Recorder AI:Voice&Meeting Note
Recorder AI:Voice&Meeting Note is a mobile application designed for Android users, offering advanced voice recording capabilities. It stands out with its speaker detection feature and AI-powered summaries generated from speech-to-text transcripts, making it ideal for meetings, lectures, and interviews. The app provides multiple recording modes, including Standard, Meeting, and Music, each optimized for different scenarios with varying quality and noise reduction settings. Beyond recording, it includes robust audio editing tools such as cutting, trimming, merging, and volume adjustment. Users can also separate vocals from background sounds and utilize a voice changer with adjustable timbre, speed, and intonation, enhancing its utility for various creative and practical applications.
ChurchCalls.ai
ChurchCalls.ai empowers churches and ministries with an AI assistant designed to handle inbound calls around the clock. This AI agent answers calls, collects vital information, and can seamlessly transfer callers to a live person when needed, ensuring continuous support and engagement even when staff are offline. Key features include easy agent creation with plain language prompts, customizable welcome messages, and priority instructions for specific events. The platform offers real-time insights, AI-generated call summaries, and the ability to route calls to the correct department or individual based on a customizable organizational chart. It aims to improve communication, retention, and ensure every call is answered efficiently.
Cols AI
Cols AI offers advanced AI voice call solutions, enabling businesses to build custom AI models using their proprietary data. The platform, powered by the Cols Data Engine, integrates enterprise data to fine-tune foundation models and leverage them for specific business needs. It supports all major foundation models and provides features like fine-tuning and Reinforcement Learning from Human Feedback (RLHF) to adapt AI to unique business requirements. Cols AI aims to unlock the value of AI by transforming how businesses interact with customers through intelligent voice agents, improving efficiency in customer service and sales.
Ally Solutions
Ally Solutions offers AI-powered voice and chat assistants designed to automate business communications and customer interactions. These AI assistants are built to sound like the business owner and are trained to care like them, ensuring a consistent brand voice. They operate 24/7, handling tasks such as booking appointments, updating CRM systems, and answering customer questions. The service is specifically tailored for various sectors including healthcare, contractors, electricians, veterinarians, gyms, and chiropractors, aiming to give business owners back a significant portion of their day by managing routine communications.
Deepgram
Deepgram offers enterprise-grade voice AI solutions, including Speech-to-Text (STT), Text-to-Speech (TTS), and Voice Agent APIs. It provides highly accurate, real-time transcription and synthesis, supporting over 45 languages with advanced features like Speaker Diarization, Smart Formatting, and Automatic Language Detection. Deepgram unifies STT, TTS, and LLM orchestration into a single Voice Agent API, reducing complexity and latency. The platform supports both real-time streaming and pre-recorded audio processing at the same low rate. Additionally, it offers Audio Intelligence features such as Summarization, Topic Detection, and Sentiment Analysis. Deepgram is available in cloud and self-hosted deployments, with options for custom models and enterprise-level compliance like SOC 2 Type 2 and HIPAA.